🎧 For Customer Support

Deliver 5-Star Support in Record Time

Reduce response times and maintain a consistent, empathetic tone with InstaPrompt. Your personal AI support assistant.

Customer support is a high-pressure environment. You're juggling multiple tickets, dealing with frustrated customers, and trying to maintain a high CSAT score—all while racing against the clock.

Typing out the same responses over and over or struggling to find the right words to de-escalate a situation can be draining. That's where AI can be a game-changer.

💡 The Solution

InstaPrompt helps you draft professional, empathetic responses instantly. Select a customer's message, choose a prompt, and get a perfect reply ready to send.

The Support Agent's Challenge

📉 Repetitive Queries

Answering the same "How do I reset my password?" question 50 times a day leads to burnout and fatigue.

🔥 De-escalation Stress

Crafting the perfect diplomatic response to an angry customer takes time and emotional energy you don't always have.

🌍 Language Barriers

Supporting global customers often means struggling with translations or sounding unnatural in non-native languages.

How InstaPrompt Helps

⚡ Instant Replies

Turn bullet points into full, polite sentences instantly. "Reset password -> link" becomes a friendly, helpful paragraph.

🤝 Empathy Engine

Automatically adjust the tone of your message to be more empathetic, professional, or apologetic as needed.

🌐 Translation & Polish

Draft in your native language and have AI translate and polish it for your customer, or vice versa.

Real-World Examples

Turning Notes into Replies

Your Input (Notes):
"Sorry, delay due to server outage. Fixed now. Refresh page."
InstaPrompt Output:
"I sincerely apologize for the delay you experienced. We had a temporary server outage which has now been resolved. Please refresh your page, and everything should be working perfectly again. Let me know if you need any further assistance!"
Workflow: Select notes → Choose "Expand to Reply" → Send

De-escalating an Angry Customer

Customer Message:
"This is ridiculous! I've been waiting for 3 days! Cancel my subscription NOW!"
InstaPrompt Suggested Reply:
"I completely understand your frustration, and I am so sorry for the wait. That is not the experience we want for you. I can certainly help you with your subscription, but I'd love the chance to make this right first. Here is what I can do..."
Workflow: Select customer text → Choose "De-escalate Response" → Edit & Send

Key Features for Support Teams

  • Tone Adjustment: Switch between "Friendly", "Professional", and "Empathetic".
  • Grammar Check: Ensure every message is typo-free and professional.
  • Multi-language Support: Communicate effectively in any language.
  • Works Everywhere: Zendesk, Intercom, Freshdesk, Gmail, Salesforce - works in all browser-based tools.

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